How Our Legal Terms Apply to Your Account
Using the platform means you accept that your access is conditional on where you are and what your local law permits. We do not represent that the service is lawful in every jurisdiction — that determination is yours to make before opening an account. Once you
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do open one, you are responsible for the activity on it: deposits sent via bKash, Nagad or Rocket are matched to your wallet ID, and any dispute about a transaction starts with the payment reference number your wallet app generates at the time. We retain the
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right to suspend or close accounts where we believe the terms have been breached, including cases of multiple accounts, misrepresented identity or payment details that do not match the registered name. If a payment is reversed by your wallet provider after we have credited your account,
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we will deduct the equivalent amount and may flag the account for review. These terms may change; when they do, the updated version replaces all prior versions immediately on publication. Continuing to log in after a change is published means you accept the new terms. For
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account-specific questions about how a policy applies to your situation, our support channel is the fastest route — not a workaround, but a direct line to a resolution.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.